Select your chosen note and take a clear, well-lit photograph of the piece. Please be aware that the maximum embroidery area for A Note To Cherish is 5 1/2 in x 4 1/2 in. If you are unsure whether your note will fit within these dimensions, feel free to email us a photo at contactnotestocherish@gmail.com and we will be happy to check this for you. Place your order, uploading your photograph(s) on the product page, and select whether you want your piece unframed or framed and if so, choose between the wood or black wood effect frame. Dimensions of the inner area of our frames are 5 in x 7 in, and both framed and unframed notes will be cut to fit this size. If required, you can place any further instructions, such as if you wish for a portion of your note not to be embroidered, in the special instructions box at checkout. We also embroider with black thread as standard, but if you would like your thread to be a different colour then please specify this in the box at checkout and we will be happy to accommodate. Our thread colour chart can be found here.

As each A Note To Cherish is made especially for you, orders can take up to two weeks to dispatch from the date of your order. All orders are posted using tracked delivery. UK orders have a delivery aim of two days, orders within Europe typically take 3-5 business days, and Rest of World orders have an estimated delivery time of 6-7 business days. Please be aware that orders may take longer to arrive during busier periods. Information related to shipping costs can be found here.

No, you don’t need to send us your physical note as we work confidently from clear, well-lit photographs.

Of course. If you’re having trouble or are unsure on how best to photograph the handwriting you wish to be embroidered, we have created a short guide which can be found here. If you’re still unsure or would like us to check your photograph(s) are suitable before you order, please feel free to email them to us at contactnotestocherish@gmail.com and we will be happy to check this for you.

We can! If you have enough snippets and samples of the handwriting you want us to embroider then we can combine these to create a new message of your choosing. Please email us at contactnotestocherish@gmail.com before ordering so we can discuss what you have in mind.

Of course! We embroider the handwriting exactly as you see it in the photograph you upload at the time of ordering, so it can be in any language.

Yes, of course. Simple line drawings and doodles can be embroidered just like handwriting can. This can be a doodle alongside your handwritten message or just a drawing on it’s own, a common example that people choose to turn into A Note To Cherish are drawings by their children. If you want to know if your drawing or doodle will work before ordering, feel free to email us a photograph at contactnotestocherish@gmail.com